About us
Brighter Access Ltd, trading as Brighter Access, is a community based, non-government service provider committed to supporting individuals with disability, and their families.
Our organisation was established in 1979 by a group of parents who saw the need for mutual support and the necessity of having regular breaks from the responsibility of caring for a family member with disability.
While our services have expanded throughout New South Wales focusing on the New England, Hunter, Central Coast and Mid North Coast, we grew from a family and continue to live the values of our small homegrown beginnings.
As a registered National Disability Insurance Scheme (NDIS) provider, we employ more than 450 staff who all share the same values as Brighter Access and believe in our vision and core mission. Our staff are committed to providing support to people with disability, families with children or adults with disability and children with additional needs.
Our vision, mission and values are what shapes our culture. Across all our services, and in everything we do, we ensure our actions align with our culture to uphold our responsibility as an organisation.
We have an open-minded outlook and are willing to think outside the box in our approach to support. We want to see our participants develop their skills, work towards their goals, increase independence and focus on choice, ability and their many strengths.
Our Vision
Opening doors, enhancing lives.
Our Mission
Supporting choice, opportunity, inclusion and acceptance in our community.
Our Values
Empathy of support.
Resourcing, supporting and empowering families to make informed choices within their community.
Helping families help themselves.
Fostering and enhancing strong relationships and partnerships based on mutual respect and trust.
Striving for improvements in all areas.
We understand that every person and family is unique, and we are proud of our ability to provide individualised support.
Brighter Access supports five person-centred values:
Individual choices and descriptions of a good life are respected and followed. “I am listened to”, “I have a voice” and respectfully, “I listen to others”.
The experience, talents and contributions of individuals, families and communities are strengthened and supported and most importantly, encouraged.
Relationships with families, friends and people in the community are very important and at the centre of planning. “I am part of the community”.
Personal choice and control are supported in everything the participant does. “I have choices”, “I am responsible for my choices”, “I am respected”.
There is shared responsibility for supports and choices of the individual person. “I am responsible for my choices”, “I receive quality support”.